Recent Storm Damage Posts

5 Ways to Use Landscaping To Protect Your Home

8/3/2022 (Permalink)

A rain garden can be planted on a slope and helps to absorb excess water.

Landscaping Strategies

During a big storm in Schertz, TX, you take precautions to protect your home. You board up windows and place sandbags to divert water flow. Did you know that you can use your landscaping to protect your yard from outside flooding? Here are five ways to do it.

1. Extend Rain Spouts
The downspouts on your home are supposed to help move water away from your foundation, but only when they're correctly installed. Many rain spouts are too short, so rainwater pools next to the foundation. Extend rain spouts further into the yard to prevent flooding.

2. Choose Heavy Mulch
You can choose many types of mulch based on appearance or price. You can use mulch to protect your home during a rain storm. Heavy mulch such as shredded bark won't float away but will help the soil absorb excess water and keep it away from your home.

3. Plant a Rain Garden
A rain garden can be planted on a slope and helps to absorb excess water. You can divert rainspouts into a rain garden which protects your house and keeps your home beautiful.

4. Research Native Plants
The most effective way to plant a rain garden is to use native plants. Native plants thrive in your yard, develop deep roots, and help prevent soil erosion. If outside flooding has become a problem at your home, a storm restoration company can make helpful suggestions to prevent future flooding.

5. Level Your Yard for Rain Drainage
A more intense intervention is to correct the slope of your yard. If the ground slopes even slightly toward your foundation, you are more likely to have inside flooding during a storm. You can work with a professional landscaper to correct the slope and help water flow away from your home.
Outside flooding during a storm can cause inside damage. Use landscaping strategies to protect your yard and home from water damage.

6 Landscaping Ideas to Prevent Flooding

6/27/2022 (Permalink)

Plant new grass.

Reduce the Chances Of Water Damage In Your Home

People who live in New Braunfels, TX, know that outside flooding is always a possibility. While the effects of a heavy rainstorm may not be avoidable, rethinking your landscaping may minimize the potential and need for a professional water and storm damage restoration company. Below are six ideas to enhance the property and reduce the chances of water damage.

1. Apply Heavy Mulch
While there are many colors and types of mulch that add curb appeal, using a heavier mulch not only stays put better but also slows water that is quickly flowing. When laying it, keep it approximately six inches away from the siding.

2. Level the Slope
Since water takes the easiest path down, ensure your home is properly graded. After a rain, any areas that show signs of pulling will likely need to be raised with dirt. Afterward, rocks or mulch can be applied to provide a pleasing aesthetic.

3. Add Rain Drainage Swales
Outside flooding entering the home happens due to how water flows. A swale, which is basically a ditch, can be dug out to redirect the flow.

4. Build a Rain Garden
Plants love water, so use them to help absorb excess runoff with a rain garden. These should be created in a low-lying area where water naturally flows to. Be sure to use native plants that are known for high water needs to maximize the benefits.

5. Install a Rain Barrel
A rain barrel is a simple addition that collects water and helps redirect it from the home. Most include a spigot, which also lets you conserve water and use rainwater for other plants. These barrels are available in a range of sizes, colors and designs.

6. Plant New Grass
Plush grass not only looks good but also better absorbs water. If you have thin areas, look into denser grasses that easily grow.
Although outside flooding entering the home happens, reconsidering your landscaping is one way to minimize the issues.

How Homeowners Can Prevent Winter Storm Damage

4/8/2022 (Permalink)

Storms can cause shingles to be blown away allowing rain to go into your attic space.

How Can Homeowners Avoid Winter Storm Damage?

Preventative maintenance can limit the damage that winter weather can inflict on a home in Selma, TX. Here are three measures homeowners can take to prepare for any conditions this season may bring, from below-freezing temperatures to a severe winter storm.

1. Maintain the Roof

A blizzard will test the condition of any roof. Three inches of dry snow can add up to 10 pounds per square foot to a roof, while wet snow can add up to 60 pounds per square foot. It is important to ensure that a roof is in good condition prior to the start of winter. Rather than risking a cave-in or collapse, it may be advisable to safely rake or sweep snow off of a roof to lighten the load.

Uneven attic and roof temperatures can also cause ice damming. Snow that melts and refreezes around the eaves can cause roof damage that leads to leaks. Roofers can recommend solutions for keeping an attic cool, insulated and ventilated. Homeowners should also make sure that gutters and downspouts are clear.

2. Protect Pipes

Pipes that run near exterior walls may require insulation. It is also important to maintain a consistent interior temperature no lower than 55 degrees Fahrenheit. When temperatures dip below freezing, a homeowner should trickle faucets and leave cabinets that contain plumbing open.

3. Seal Doors and Windows

Severe damage may occur if an exterior door blows open during a winter storm. Properly-sealed doors and windows are also much more efficient. Weather stripping can reduce the amount of warm air that seeps out of a home and prevent condensation.

Homeowners should take measures to maintain the condition of a residence all year round to avoid the need for extensive repairs during the fall. If a blizzard or winter storm damages a residence in  Selma, TX, storm restoration specialists can quickly provide mitigation services.

3 Tips To Stop Sewage Backup

3/4/2022 (Permalink)

Tree roots may cause blockages in your sewer lines.

Reduce the Risk of Sewer Damage

A sewer backup can cause extensive damage at a residence in Gonzales, TX. There are several measures homeowners can take to reduce the likelihood of blockages in lines, and it may also be possible to install specialized equipment to prevent flooding caused by an overflowing municipal main. Follow these three preventative tips to reduce the risk of sewer damage.

1. Only Flush Sewer-Safe Materials

Only toilet paper should be flushed down toilets. If a toilet is prone to developing clogs, a homeowner may want to select thinner single- or double-ply toilet paper. No other materials should be flushed down toilets or put down drains. Even moist towelettes described as being sewer-safe may result in blockages.

2. Use Root Killer To Prevent Blockages

Old sewer lines may be more prone to blockages formed by invasive tree roots. Homeowners can treat lines with a foaming herbicide once a year to eliminate growth and prevent a common backup cause. Avoid solutions that contain copper sulfate, an ingredient that may damage pipe materials.

3. Consider Installing Specialized Components

Homeowners may want to consider installing plumbing components designed to decrease the likelihood of backups. Consult with a plumber to determine whether a backflow valve, overhead sewer or standpipe could significantly limit the risk of sewer damage at a residence. A backflow valve or standpipe can be relatively affordable, whereas an overhead sewer is a more costly solution.

These tips may help to reduce the likelihood of a sewer backup. Homeowners can take preventative measures to prevent blockages or clogs from forming in residential lines. Depending on the condition of these lines, a homeowner may want to invest in a sewer cleaning. Specialized modifications can prevent flooding resulting from an overflowing municipal main. If a property sustains any sewer or storm damage, homeowners should rely on a residential mitigation and restoration company located in Gonzales, TX.

The Storms You Don't See Coming

9/30/2021 (Permalink)

In the restoration industry, many storm events can be a big ordeal for local franchises. A lot of times when the topic of storms is brought up most people think of hurricanes, heavy sweeping rainstorms, or an arctic blast. Most of the time these events can be forecast ahead of time allowing for many Franchises to prepare trucks, stage equipment, and map deployment routes.

But what about unpredictable events? Living in the South this can be an all too common occurrence. April showers can lead to unprecedented rain totals causing basement and sub-surface living quarters to flood. Those hot August days can bring monsoon-type 5 o’clock storms with damaging blowing rain along with tree limbs crashing down and toppling trees instantly wreaking havoc on homes and businesses faster than a lightning strike.

These phenomena are scenarios that your local SERVPRO of Guadalupe & Gonzales Counties train and always prepare for. We are constantly keeping multiple trucks stocked and ready to respond to emergency services twenty-four hours a day seven days a week.  We make sure that any equipment that is not kept on a vehicle, is easily accessible to load on the appropriate truck. SERVPRO is always checking and rechecking that all equipment is in working and fully functional condition.

Last but not least, we here at SERVPRO of Guadalupe & Gonzales Counties are constantly keeping open lines of communication with neighboring franchises in case of a mass influx of damage to our community to help those in need of assistance.

To our fellow neighbors in our beautiful community, please know that here at SERVPRO we are #oneteam and we are #heretohelp

How to Get Flooded Water Out of a House?

8/31/2021 (Permalink)

Home Flood Clean Up

The water from floods that are the result of a storm is considered Category 3--grossly contaminated.   This type of water is considered to pose a serious health risk to human health and shouldn’t be touched.  

The reason to categorize it this way is that as the water hits the ground, it picks up everything that is out in nature--including pesticides, oil from the street, and many mother unknown contaminants.  

So, if flood water is contaminated, then how do you soak up flooded water?  

How to Clean Up After a Flood

If you live in an area prone to flooding or Hurricanes, talk to your insurance company about getting the necessary insurances to make sure your property is covered.  

Many property owners are often caught off-guard by rising waters and are saddened and frustrated to learn that their insurance claim is denied.  Don’t let this happen to you! 

“Hurricane insurance” is actually made up of a combination of various types of insurance and endorsements.  Talk to your insurance company about:

  • Homeowners Insurance
  • Flood Insurance
  • Windstorm Coverage
  • Other endorsements you may need to be fully covered for the typical type of damage in your area 

After you have the right insurances to protect your property, then prepare your property to handle the possible weather coming your way.  Make sure your property has proper and clear drainage and invest in sandbags and other water-prevention tools to keep the water out. 

Even with proper preparation, water may still find its way into your home.  In this case, we recommend you keep the following in mind:

  • Wear protective gear.  Wear protective clothing to protect yourself.  We recommend water-resistant overalls and nitrile gloves to start.  You may also want to consider goggles and an N95 mask. 
  • Stay safe.  Don’t try to lift heavy equipment on your own.  If it’s waterlogged, it will be much heavier.  Also, don’t mess with compromised electronics. 
  • Inspect your property.  Grab a mop, bucket, or a wet vacuum and start extracting the water.  If the water is more than these simple tools can help you with, consider calling a professional water damage restoration company to help.  They will have industrial equipment made to quickly extract water. 
  • Consider where the water went.  Did it find its way behind your walls?  If the water is at your baseboard, there’s a good chance it’s found. It's now gone underneath it and has wet the insulation behind the drywall.  Wet drywall will have to be removed.  If your flooring is carpet or has buckled, it will also have to be removed. 
  • Sanitize your property.  Wherever the water touched should be cleaned to kill any live contaminants and help avoid mold growth. 
  • Dry your property.  Air movers and dehumidifiers help remove the excess moisture from your property.  Check for any wet spots around your property to make sure you know exactly where any hidden water is.  

Call for a Free Flooded House Clean Up Estimate

If your property has been affected by floodwaters, give us a call.  We have years of experience in the water damage restoration industry, and we have restored thousands of properties after every type of water damage.  Our technicians have been part of the cleanup efforts in:

  • Local Cibolo storm flash floods
  • Hurricanes, including Harvey
  • Iowa Derecho storm of 2020

We accept all insurance claims and also work directly with property owners who are paying for the restoration themselves.  

Give us a call or contact us online anytime to set up a free water damage inspection appointment. 

Other Cleaning Up After a Flood Tips

Almost every water storm damage that is Category 3 will require some kind of repair or reconstruction for your home.  If you work with a professional water damage restoration company, ask them if they are full-service and if they’ll also be available to reconstruct your property.  Working with one company can save you the headache of managing multiple contractors.  

After flood damage, properties typically need repairs for:

  • Drywall
  • Flooring
  • Cabinets

Choose a Trusted Storm Damage Restoration in Cibolo

We’re a full-service SERVPRO in Cibolo with decades of experience.  When we arrive to help you with your storm damage cleanup, we will be there for you 100% of the way.  We offer:

  • Water Extraction
  • Emergency repairs like roof tarping and board-up
  • Drying
  • Demolition
  • Cleanup
  • Repairs / Reconstruction

Call us anytime at (830) 379-7474 for immediate water damage assistance.  We’re Here to Help. 

Can I Shut Off the Drying Equipment?

6/1/2021 (Permalink)

Should you turn the equipment off?

An integral part of the water damage process is setting up drying systems. These drying systems aren't random placements of equipment but strategically placed for optimal drying. Equipment is essential in drying out the affected areas, but what if the noise is disturbing your peace?

Can I Turn Off the Drying Equipment?

You should refrain from turning off the equipment without consulting the lead technician first. These machines are necessary to dry out your home as quickly as possible. Turning them off can prolong the job and may mean they remain at your property longer.

In order to determine the correct amount of equipment to place, our skilled crews follow IICRC guidelines that determine industry standards.

A water loss doesn't have to a headache. Let SERVPRO of Guadalupe & Gonzales Counties take care of it, we'll get your property looking "Like it never even happened." (830) 379-7474

What’s a Flood Cut and Is It Always Required?

5/25/2021 (Permalink)

Flood cut performed in Schertz, TX

Flooding is always a disaster. Every porous item it touches is going to be damaged or destroyed – even if it’s a clean water line break. Even worse, if it’s a large flood, such as one covering multiple properties, the water should be considered dangerous. Floodwater can have a variety of hazards, including

  • Sewage
  • Chemicals
  • Dangerous floating debris

Flood damage restoration experts in Schertz, TX, will determine the degree of damage to commercial buildings and decide what can be saved. The goal is to restore everything possible and replace when required. Tearing out walls is always a last resort, which is where a flood cut may come in.

What Is a Flood Cut?

Flood water can be nasty. If there is water contamination, everything it touches needs to be replaced. To achieve this, restoration technicians will cut out the drywall that’s been impacted by it.
To save time and money, they’ll leave the untouched drywall that's higher than the flood line in place, leaving a sharp line about 12 to 18 inches above the flood line to expose everything behind the wall below the cut. This is known as a flood cut.

When Is It Necessary?

Three factors are considered when examining wall damage caused by flooding:

  • Is the water clean?
  • Did it get behind the walls?
  • Is there insulation behind the walls?

If the water has any sewage (also called blackwater) in it, they’ll have to tear out the portions below the flood cut, regardless of whether it got behind the walls. If the water is clean and did not get behind the wall, they may be able to fix the damage without a cut.
Clean water that gets behind the walls may sometimes be extracted without a flood cut. This depends largely on whether there’s insulation behind the wall. If there is, you’ll probably have to get a flood cut.

Flooding doesn’t have to be the end of your commercial property. Restoration technicians in  Schertz, TX, can often return the property to its previous condition without replacing everything, and a flood cut is often part of the process.

Aiding Schertz Businesses with Storm and Water Damage Restoration

3/22/2021 (Permalink)

Local businesses are the lifeblood of our Schertz community. Aside from keeping our citizens employed, each business serves a need in our city. So when a business is impacted by a major storm event, this affects the ability to serve customers and affects employee livelihood.

As a locally owned and operated business, SERVPRO of Guadalupe & Gonzales Counties understands the challenges that other business owners are faced with under normal and extenuating circumstances.

We offer comprehensive commercial property damage recovery services so your business can be back to normal as soon as possible.

Full-Service Commercial Recovery

Because we do it all, we do it more efficiently. This saves our customers time and money. Our commercial property action plan is designed to scale so that no worksite is too big nor too small.

Secondary Damage Mitigation

On day one of recovery rollout, we work tirelessly to prevent further damage to your business assets. This includes:

  • Board up
  • Roof tarp
  • Water removal
  • Security fence (for large-scale and long-term jobs).

Customized Restoration Plan

When it comes to storm and water damage, no two scenarios are the same so every job should have a plan tailored to its unique set of circumstances. Each commercial damage restoration project includes one or a combination of the following:

  • Water damage restoration
  • Fire damage restoration
  • Mold remediation
  • Biohazard cleanup (including remediation for diseases like COVID-19 and C-Diff)
  • Move out cleanup and storage.
  • Carpet cleaning
  • Air duct cleaning


Our goal is to restore materials rather than replace them, but sometimes things are too damaged. In that case, we are prepared to do a full reconstruction with new materials. For example, a carpet that is too saturated cannot be effectively dried out. Trapped moisture is a mold risk, so the carpet and padding must be completely replaced.

SERVPRO makes it, “Like it never even happened,” by matching materials to the original so that it is restored to its preloss condition.

What Matters Most with Commercial Property Recovery

Our top priority is to minimize business interruption to the furthest extent possible. For those businesses that are forced to close, we work tirelessly to get you open as soon as possible. For those businesses that stay open, we work around operating schedules as best we can. Other ways we speed up recovery include:

  • Advanced water removal and fast-drying methods including commercial dehumidifiers and desiccants.
  • Project Coordinator dedicated to insurance claim processing, plus a Project Manager to keep everything running smoothly and efficiently.
  •  Highly trained storm and water damage restoration specialists.

SERVPRO Stay Open 24/7 to Keep Your Businesses Open

Business owners have a contingency plan for everything, but storm and water damage is one of those things that get in the way of your business no matter how well prepared you are. We’re on call around the clock, every day of the year including weekends and holidays.

Partnering with other businesses in our community has been one of the most rewarding aspects of our decades of service in Schertz water damage restoration. Call us at (830)-379-7474  for emergency contact or a free estimate.

Storm Watch 2021: What Can We Learn from Winter Storm Uri?

3/22/2021 (Permalink)

Our hearts break for those experiencing the storm in our communities

As many of us saw and experienced first hand, the Winter Storm Uri wreaked havoc on our state of Texas and even some of the surrounding states. 

Notable Updates:

  • Heavy Snow Fall & Ice began to fall starting February 12-13th.
  • Up to 9in of snow was reported, covering some 80% of Texas.
  • Texas saw its coldest temperatures to date coming in at minus 3 degrees in some parts.
  • This storm has caused millions to be without power and running water. 
  • Many water damage cases have been reported as well as frozen pipes.
  • Over 100 SERVPRO® franchises have been called to respond to over 10,000 calls for help.

Our franchise personally has responded to hundreds of calls as a result of this winter storm. We are helping our community members get back to normal as fast as we can. Even over a month later, we are still receiving calls from people dealing with the aftermath of this event. If you have experienced damage from Winter Strom Uri in Guadalupe or Gonzales Counties, don't hesitate to reach out for help! 

What Does the Winter Storm Uri Teach Us?

Winter Storm Uri teaches us a lesson in Preparedness. Texans may never have thought they'd face a storm so extreme. Were they prepared? Many weren't. The key is Preparedness. Prepare for the worst, hope for the best.

Preparedness doesn't stop the devastation, but it does allow you to have what you need when you need it. For residents, this includes food, clean water, & electricity. 

For commercial facilities, ask yourself: Do I have a relationship with my local mitigation company? If I do, do I have a partnership with them that would give us priority service? What emergencies are we prepared for? 

The answer to those questions could make or break your business! Don't hesitate, call SERVPRO® to help prepare your business for a disaster. (830)-379-7474

Schertz Residential Storm Damage Restoration & Repairs

3/22/2021 (Permalink)

No one knows for sure when the next severe weather event will hit Schertz, but we do know that we will surely see several storms every year annually - especially during the warmest months.

Every time a major storm blows through, we brace ourselves for the potential impact on our homes, businesses, automobiles, or even our personal well-being. While we hope that everyone is spared, SERVPRO is prepared to come to the aid of those who weren’t so lucky.

What is Secondary Damage and Why It Matters

The property damage you see immediately after a storm event can easily turn into more if preventative measures aren’t taken. When you file a claim with your insurance company they are likely to look into what done to keep more damage from happening. 

To protect your property from further damage from exposure to more rain, moisture, wind, and vandals we set up the following barriers:

  • Roof tarps - Protects the exposed roof from water and moisture.
  • Board up - In place of windows, doors, and walls that have been ripped out by storm damage.
  • Security fence - For long-term and large-scale jobs.

We want to keep repairs to a minimum and we want to ensure that your insurance claims process proceeds without a hitch, so we are proactive in safeguarding your property.

3 Reasons to Choose SERVPRO for Storm Damage Restoration

Schertz and the surrounding areas are not short of storm damage recovery providers, so why should you go with SERVPRO?

Close to You

SERVPRO of Guadalupe & Gonzales Counties is locally owned and operated. Because we are right down the road from you, we respond sooner and are closeby for return trips.

Full-Service Restoration

Your average storm damage site needs cleanup, recovery of materials, and contractors to rebuild what was lost. With SERVPRO you get all of these services in one unit. 

Our goal is restoration over replacement. We work tirelessly to recover as much as possible. Our Esporta Wash System restores fabrics and soft goods to preloss condition. Meanwhile, construction that cannot be saved will be rebuilt to match the original as closely as possible.

Work with Insurance

SERVPRO works with all insurance. We work directly with adjusters on your behalf to keep the process as easy and hassle-free as possible for you the customer. Because we have so much experience working with insurance companies, we know how to save time on the process so you get back to life as normal sooner than later.

Because we are a full-service restoration company that works directly with insurance, you have only one call to make. No need to keep a list of contact numbers as we assign all clients a single point of contact for all communications and updates. 

With SERVPRO’s Schertz water damage restoration you can expect a careful and complete recovery of your home. Call for emergency contact around the clock at (830) 379-7474

Is Your Business Prepared for Storm Damage?

9/25/2020 (Permalink)

SERVPRO of Guadalupe & Gonzales Counties has experience restoring businesses affected by storms and flooding. We can respond immediately with highly trained technicians who employ specialized equipment and techniques to restore your business back to pre-storm condition.

Why Call SERVPRO® of Guadalupe & Gonzales Counties?

We're Faster to Any Size Disaster

When a storm hits your Seguin, Cibolo, or Schertz business, you need help immediately. Our quick response will help prevent secondary damage and help reduce restoration costs.

Learn More

We're Highly Trained Storm Damage Specialists

As leaders in the storm and water damage industry, we have advanced training and expertise, not to mention a tremendous amount of hands-on experience. We use this training and experience to quickly dry your home and restore it back to pre-storm condition.

  • Water Damage Restoration Technician
  • Applied Structural Drying Technicians

Learn More

We Have the Resources to Handle Storms and Disasters

We can scale our resources to handle any size storm or disaster. We can access resources from a network of 1,700 Franchises across the country and elite Disaster Recovery Teams strategically located throughout the country.

Learn More

Have Storm or Flood Damage?
Call Us Today (830) 379-7474

Flash Flood Safety in Seguin, TX

5/26/2020 (Permalink)

Floods and What You Should Know

Summer storms pose a risk for floods. When floods damage your property, repairs will not be covered by your homeowner's insurance.

There are many ways you can prepare and protect your property from a flood.

How to Prepare

To start, you can prepare your property for any potential danger by creating an Emergency Ready Profile. Having an ERP allows you to have peace of mind and also allows us to quickly mitigate any damage caused by a flood.

FEMA has some great tips on how to stay safe during a flood.

-Gather supplies in case you have to abruptly leave your property

-Declutter drains and gutters in or around your property

-Do not walk, swim, or drive through floodwaters

-Move to higher ground or floor if you cannot evacuate

Staying Safe

Floods are the most common natural disaster in the United States.

Did you know standard homeowners insurance policies do not cover flooding? To make a claim you must have coverage from the National Flood Insurance Program (NFIP).

It is important to know the types of flood risk in your area and to sign up for your community's warning system. Floods can occur with little to no warning and develop quickly. Just six inches of water can knock you down, and one foot of moving water can sweep your vehicle away.

It's always best to think ahead so if this natural disaster occurs in your area, you are prepared.

Flood Damage Restoration

Flood damage that cannot be avoided can often be minimized with the proper water damage response. Our emergency crews are available to dry and restore your property should your home or office suffer a flood.

Call as soon as possible to begin water damage restoration.

Local Supermarket Floods After Recent Storms

5/18/2020 (Permalink)

Severe scattered thunderstorms blew through Central and South Texas this past week. Towns such as New Braunfels, Schertz and Seguin received massive downpours that resulted in flooding. The city of Lockhart even experienced a tornado that resulted in some tremendous storm damage.

Local Supermarket Floods

A local supermarket experienced an unexpected flood as a result of torrential rains on Tuesday.

The building owner said he watched the water quickly rise several inches above the ground level and start pouring into the building. The water flowed behind the walls and soaked the entry carpet and even damaged a real estate showroom towards the front of the store.

Overwhelming Storm

The store was located downhill of a small creek and had seen its fair share of storms in the past. In fact, for this reason they had recently upgraded their drainage system to be able to handle higher amounts of water at once.

However, it was no match for the 13-15 inches of rain that area received in a short amount of time. The flash flood entered the store and wreaked havoc on the entry way carpet and real estate display room at the front. All the aisles were also flooded by the dirty storm water. Since the store had previous experience with water damage, they thought they could handle the water damage by themselves. However, as the rain kept pouring and the water kept rushing in they decided to let our team take care of the mess instead.

Thankfully, our team was able to quickly arrive at the local supermarket and began the water restoration and remediation process in a timely manner. Our fast response saved the store from even more potentially devastating damage.

Emergency Ready Plan

In addition, our marketing team is working with the building owner to create an Emergency Ready Plan (ERP) to expedite his disaster response if something should go wrong in the future.

Call the Professionals

When thunderstorms strike in our area, SERVPRO of Guadalupe & Gonzales Counties is available around the clock to respond to your flood emergency. 

Give us a call at 830-379-7474or contact us online  

Our professional water damage restoration crews will get your building dry the first time and discourage further damage from mold and other microbes.

Types of Storm Damage

3/9/2020 (Permalink)

Severe weather can wreak havoc on your home or business.  Heavy rain, strong wind and other factors such as hail and flooding can result in significant damage to your property. Do you know the most common types of storm damage?

Wind Damage

Hurricanes, strong thunderstorms, and tornadoes can lead to severe wind damage to your property. Your roof is especially prone to be damaged by these circumstances. Strong winds can lift shingles, cause cracks and even remove part (Or all!) of the roof itself. If the wind is harsh enough, it can even shear away asphalt tiles. Flying debris can also result in damage to the roof and siding. After a storm with strong wind, having your roof assessed by a qualified professional is strongly recommended as damage such as roof leaks may not be immediately visible.

Roof Leaks

After a severe storm, your roof may have loose flashing. Loose flashing that is not repaired can lead to further damage, such as another roof leak weeks after the initial storm damage. Even a small leak can produce damp and moldy conditions inside of your home or business. The best plan of action is to secure roof repair immediately following wind damage in order to prevent long term interior damage.

Flood Damage & Recovery

Floodwaters can seriously damage your home or business. If a property is near water or in a low-lying area, flood water damage can pose a severe threat. Heavy rains and flooding may cause water damage miles away from bodies of water. If the land around the property cannot absorb the amount of water the additional flooding may occur. Flood damage can also occur as a result of frozen pipes breaking. Flood pump failures contribute to basement flooding and contaminated groundwater as well. Flooding may even become so bad it can disrupt your municipal water system. Experts will assess groundwater and evaluate the condition of pipes following flood damage. Hiring a storm restoration professional may allow you to begin the cleanup process even before water restoration occurs. Cleaning before water restoration often proves essential yet challenging. By relying upon a trained water damage restoration specialist, you'll usually obtain faster storm remediation. These experts may suggest ways to help mitigate flood water damage in the future, for instance, by requesting backup flood pump installation.

Hail Damage & Recovery
Hail may be the most overlooked cause of major storm damage. Hail can damage not just your roof but also your siding, exterior walls, and any detached sheds or outbuildings. You may think you’ve survived a hail storm but do know that hail damage is difficult to identify. Again, you’re wise to hire a storm damage restoration professional to inspect your roof, exterior walls, and outbuildings for damage. Dark spots on your roof are areas where the roofing granules have been knocked away. These weakened spots can lead to other more extensive problems such as leaks and cracks. Cracked and chipped siding is also a sign of hail damage.

Impact Damage & Recovery
In a major storm, practically anything can become a creator of damage to your home or business. Think about trees. Your home may survive storm damage only to have a tree on your property succumb to the wind, hail, or rain and fall onto your house. A neighbor’s outdoor lawn furniture can become wind-blown projectiles. Extreme wind pressure turns regular outdoor items into tools of destruction. After storm damage, the professionals at SERVPRO of Lexington do a walk around to look for the signs of these types of unusual damage.

Help Is Here

The team at SERVPRO of Guadalupe & Gonzales Counties has specialized training and experience in storm damage, fire restoration services, natural disaster prevention, water damage, and natural disaster cleanup. Our staff is highly trained in building services and property damage restoration. We study IICRC standards and best practices in cleaning and restoration. Call SERVPRO of Guadalupe & Gonzales Counties (830-379-7474) anytime.

Thunderstorms Cause Unexepected Flooding

3/9/2020 (Permalink)

Scattered thunderstorms are expected in the Schertz, Cibolo and Seguin areas today. This weather is expected to continue throughout the week.

Many neighboring towns saw only sunshine, but in those areas that experienced the storms, the rainfall was intense and overwhelming.

Office Building Floods

An office building in Cibolo, Texas experienced an unexpected flood as a result of torrential rains earlier this year.

The building owner said he watched the water quickly rise several inches above the ground level door jamb and start pouring into the building. The water flowed behind the walls and soaked an office carpet.

Drainage Issues

Water has not flowed in through this door in past storms, so the building owner suspects that a clogged underground drain pipe leading to a catch basin backed up.

He plans to repair the drainage to prevent future floods, but this goes to show flooding can happen anywhere, even on lots with preventive systems in place.

Importance of Drying

The owner thought he contained the problem by mopping up behind the flood, but several days later his tenant complained of a musty smell in the office.

Drying out porous materials like carpet and drywall is key to preventing microbial growth, so we are sending a crew to apply a botanical anti-microbial solution and set up fans and a dehumidifier to completely dry the area.

Emergency Ready Plan

In addition, our marketing team is working with the building owner to create an Emergency Ready Plan (ERP) to expedite his disaster response if something should go wrong in the future.

Call the Professionals

When thunderstorms strike in our area, SERVPRO of Guadalupe & Gonzales Counties is available around the clock to respond to your flood emergency.

Our professional water damage restoration crews will get your building dry the first time and discourage further damage from mold and other microbes.

How Often Should You Clean Your Rain Gutters?

3/9/2020 (Permalink)

Unclogging gutters and rain spouts are an important part of home maintenance in the fall and spring. It’s an easy job to do yourself, but if you are afraid of heights or doubt your ability to get it done, don’t forget your friends here at SERVPRO of Guadalupe & Gonzales Counties. We can help you in both cleaning and unclogging your gutters, which help to keep you from dealing with damage from water during the wet months.

You risk experiencing water damage to your roof, basement and crawl space if gutters and rain spouts are not cleaned out regularly. So how often should you clean out your rain gutters? It’s going to be important to take care of this task before the rainy season hits in the spring, summer and into the fall, for sure, so it is probably a good idea to complete this task at least three times a year, ahead of wet and windy weather. Debris will build up in your gutters at those times, preventing water from draining down and out, and if the gutters can’t channel the water when it rains, it ends up pooling and backing up into your walls and attic, or near your foundation and in your basement.

You will want to use step ladders on solid level ground and try to schedule cleaning when the weather has been dry for a few days. This way, the debris, leaves and pine needles won’t be as soaked and will be much easier to remove. Remove larger debris and then follow that up with a powerful hose that washes everything else down towards the downspout. You will also want to clean the gutter filter screens and make sure there are no clogs in your downspout. If these tasks seem like more than you want to handle alone, call us!

Contact us here at SERVPRO of Guadalupe & Gonzales Counties for any water damage caused by your rain gutters. Gutter cleaning and unclogging rain spouts is an easy regular home maintenance fix. Do your family a favor by preventing water damage to your home or business with regularly cleaning your rain gutters.

New Braunfels Area Weather Report

9/17/2019 (Permalink)

Thunderstorms and Heavy Rainfall is expected in Seguin.

Heavy Rainfall Expected in South Central Texas

Storms are heading our way! Yesterday at 2pm, the NOAA Tropical Weather Outlook reported disorganized showers and thunderstorms forming over the northwestern part of the Gulf of Mexico. They also stated that these storms have about a 20% chance of significant development within the next five days. The system is expected to arrive Tuesday evening or early Wednesday and produce heavy rainfall along portions of the central and upper Texas Coastal areas. What does that mean for us? Well according to the National Weather Service, Seguin, New Braunfels and San Antonio areas can expect a lot of rain! Wednesday and Thursday have been predicted to bring locally heavy rainfall and thunderstorms, possibly along and east of I-35. This tropical moisture will linger around mainly the eastern half of South Central Texas. Starting on Friday and moving into the weekend we can expect to see scattered storms with minimal impacts. Have a great week!

If Storm Damage has occurred, we are here to help! Give us a call today (830)-379-7474

When is hurricane season? Be prepared.

5/21/2019 (Permalink)

Hurricane Awareness - Be Prepared.

Even though our area is approximately 150 miles inland from the coast it is possible for our area to be affected by a hurricane or for sure the outer rain bands of a hurricane.  Back in 2017 Hurricane Harvey made landfall South of our area and affected many in our area.

When is hurricane season?  For the Gulf of Mexico is it typically from June 1st to November 30th.  The peak season being mid-August to late October.  However, deadly hurricanes can occur anytime in the hurricane season or if the conditions are conducive for one.  It is best to be prepared prior to entering the season.  Here are some tips:

  • Know all evacuation routes if you live close to the coast.
  • Make sure your home meets building codes for withstanding hurricanes.
  • Have the proper tools, supplies, and a first aid kit.
  • Have plenty of batteries and flashlights.
  • Always have plenty of non-perishable foods on hand and bottled water.
  • Leave low lying areas.
  • Secure outside objects.
  • If called to evacuate, do so immediately.

If your home or business has been affected by a hurricane or flood water please give SERVPRO of Guadalupe & Gonzales Counties a call at 830-379-7474.  We are here to help.

What is a Microburst?

5/16/2019 (Permalink)

Microburst can be as damaging as a tornado!

Here in Texas we have hurricanes, tornadoes, flash floods, hail, high winds, including a weather condition called a Microburst.  Our weather is so crazy we could be in the low 40’s when we wake up and end up in the high 80’s in the afternoon.

A weather phenomenon, called a Microburst, may cause destruction just as devastating as a tornado does.

A Microburst is a small column of exceptionally intense and localized sinking air that results in a violent outrush of air at the ground. It is capable of producing damaging straight-line winds of more than 100 mph that are similar to that in some tornadoes, but without the tornado's rotation.

A Microburst often has high winds that can knock over fully grown trees. The size of a Microburst is typically less than 3 miles across, and its lifespan could range from a couple of seconds to several minutes.

If you have been affected by storm related flooding or damage give SERVPRO of Guadalupe & Gonzales Counties a call at 830-379-7474.

Spring cleaning should include your gutters.

3/5/2019 (Permalink)

Clogged gutters can cause water damage to your home or business.

In Texas, especially Guadalupe & Gonzales Counties we get all kinds of weather.  From hurricanes, tornadoes, hail, high winds, flooding, and even snow!

People don't often stop to think of the issues that can arise from clogged gutters, but there are actually many. If water is not able to properly flow away from your house, then damage can result in a number of different locations, from your roofing to your foundation. There are number of reasons to make sure that your gutters get cleaned out. Here is a look at six of those reasons.

Roof Damage

When leaves and other debris clog up your gutters to the point that water is flooding over, you can end up having issues with rot on your roofing. This is one of the main reasons that it's important to keep your gutters clean.

Keep Out Pests

Clogged up gutters can be appealing to a number of critters as a nesting site. From birds to mosquitoes, a bed of damp leaves can be alluring.

Damage to Fascia

The fascia is that board that runs right behind your gutter. Overflowing water can damage this important component of your gutter system.

Over-watering Garden Beds

If your gutters become clogged to the point that water is spilling over the side and into your garden beds, you can damage your plants' health by essentially drowning them. Over-watering can be as harmful as not watering enough.

Cracks in Foundation

If water overflows and pools along your home's foundation, it can end up freezing, which can cause it to expand and generate cracks in your foundation.

Damage to Brackets

Clogged gutters are holding too much weight, which can result in damage to the brackets.

SERVPRO of Guadalupe & Gonzales Counties can help you with your water, fire or mold damage.  Give us a call at 830-379-7474.

Know Your Winter Weather Warnings

3/4/2019 (Permalink)

Winter Storm Warning, Watch and Advisory

Winter weather related Warnings, Watches and Advisories are issued by your local National Weather Service office. Each office knows the local area and will issue Warnings, Watches or Advisories based on local criteria. For example, the amount of snow that triggers a “Winter Storm Warning” in the Northern Plains is typically much higher than the amount needed to trigger a “Winter Storm Warning” in the Southeast.

+ Warnings: Take Action!

+ Watches: Be Prepared

+ Advisories: Be Aware

Here are some more key terms to understand:

Freezing Rain: Rain that freezes when it hits the ground; creating a coating of ice on roads, walkways, trees and power lines.

Sleet: Rain that turns to ice pellets before reaching the ground. Sleet also causes moisture on roads to freeze and become slippery.

Wind Chill: A measure of how cold people feel due to the combined effect of wind and cold temperatures; the Wind chill Index is based on the rate of heat loss from exposed skin. Both cold temperatures and wind remove heat from the body; as the wind speed increases during cold conditions, a body loses heat more quickly. Eventually, the internal body temperature also falls and hypothermia can develop. Animals also feel the effects of wind chill; but inanimate objects, such as vehicles and buildings, do not. They will only cool to the actual air temperature, although much faster during windy conditions. Read how the Wind Chill Index was developed.

Bundle up, be prepared and protect people, pets and plants!

Cleanup Safety Tips after a Hurricane or Storm

3/4/2019 (Permalink)

Storm Damage in Seguin, Texas

In the aftermath of a Hurricane like we experienced with Harvey, yards are often covered with fallen trees, broken branches and scattered debris.  Post-storm cleanup can present some dangers, so it’s important to take your time and use caution as you clean up the debris.

Here are some cleanup and safety tips to help you clean up your yard once the storm passes.

  • Survey the area for damage. Walk around your property to inspect overall damage and take pictures and/or videos as documentation.  Check for overhead downed power lines and hanging branches.  Treat all downed power lines as if they are energized and call your local electric provider immediately to report the problem.
  • Wear protective gear. Eliminate injuries by dressing appropriately and using protective eyewear and durable gloves.
  • Home damage. If your home or roof is damaged do your best to cover the exposed areas with tarps and plastic.  If you are not comfortable getting on the roof call your local roofing company for tarping assistance.  If you have had damage to the interior of your home such as debris and water damage, give SERVPRO of Guadalupe & Gonzales Counties at call at 830-379-7474.  We are here to help get your home cleaned up and dried out.

Lingering Hurricane Florence Wreaking Havoc in North and South Carolina

9/17/2018 (Permalink)

Satellite Imagery of Hurricane Florence

Florence fast facts as of 9/17/2018

  • At least 18 people have died in storm-related incidents, including a man and a woman in Horry County, S.C. who died from carbon monoxide poisoning.
  • Some 523,000 homes and businesses are still without power in North and South Carolina as of 5 a.m. Monday.
  • As of 5 a.m. Monday, Florence was a tropical depression, NOAA's Weather Prediction Center said, with sustained winds of 30 mph.
  • It was some 125 miles west-southwest of Roanoke, Va. and 145 miles west-northwest of Greensboro, N.C., moving north-northeast at 13 mph.
  • Florence was still massive Monday morning. Radar showed parts of the sprawling storm over six states, with North and South Carolina in the bull's-eye.
  • Some weakening is expected today before Florence re-intensifies as it transitions to an extratropical cyclone tomorrow and Wednesday.
  • Swansboro, N.C. has received more than 30 inches of rain; several other places have received more than 20 inches.
  • Florence is producing widespread heavy rains and causing flash flooding and major river flooding over a "significant portion" of North and South Carolina, the National Hurricane Center said.

Playing in Floodwater: All Fun and Games Until You're Seriously Sick or Hurt

5/29/2018 (Permalink)

Hurricane Harvey

Kids can be especially tempted to splash through the streets-turned-canals, and photos of gleeful young adults tubing in the receding waters of Hurricane Harvey show that there’s no age limit for play. Of course, sometimes contact with floodwater is unavoidable. You might need to traverse the flood to escape or even run daily errands. If you have to step into floodwaters, though, be extremely cautious and make sure you know how to recognize the symptoms of common waterborne illnesses.

Why Floodwater is Dangerous

Of course, rushing floodwater with a strong current is clearly dangerous because it can sweep you away. Many people have drowned in flooded areas, even in relatively shallow floodwaters. You should never, ever enter floodwaters under a strong current. It puts you and any rescuers at risk.

But water that’s as still as a pond is also extremely dangerous. Pathogens and bacteria carrying diseases and worse can lurk in the most harmless-looking water. As the water sweeps through it can pick up oil, harmful chemicals, and raw sewage.

A short list of the health risks associated with floodwater includes:

While many of these diseases are treatable if you get swift medical attention, they are all to be taken seriously. So many symptoms of serious diseases can be mistaken for illnesses that are “no big deal,” like colds or a mild fever. The bottom line is that if you have been exposed to floodwater and exhibit any symptoms including headache, fever, diarrhea, vomiting, nausea, urinary discomfort or have a wound or scrape that touched contaminated water, you should seek medical help right away.

Diseases aren’t the only health risk associated with floods. A wall of water can sweep dangerous debris in its path, including sharp branches and metal scraps that put you at risk for serious wounds or tetanus from cuts. In floodwaters you also increase your risk of encountering mosquitoes with West Nile, and standing in floodwater for too long can lead to developing a condition called trench foot or immersion foot, where your legs and feet develop painful blisters.

Some of the most serious dangers come from spilled chemicals and downed electrical lines. Floods are equal-opportunity destroyers: if a flood sweeps through a building where chemicals are stored, those chemicals will likely leach into the water where you’re now wading. Chemicals can cause skin burns or leech poisonous fumes into the surrounding air. The water can also damage utility poles and utility boxes, leaving power lines dangling close to water and electrical circuits exposed. Never approach power lines immersed in water, or attempt to fix a downed power line yourself.

 There’s no reason to play in floodwater. The risks are too high to make your street your personal water park. Don’t do it, and don’t let your family and friends do it. For those who must brave a flood for emergency reasons, be careful and visit urgent care if you think your health’s been compromised. Even if the latest storm ruins the roads, the healthcare professionals at your GoHealth Urgent Care center can ensure that it doesn’t ruin your health.

Thunderstorm & Tornado Facts

5/29/2018 (Permalink)

Seguin, TX Storm Damage

A Thunderstorm is a rain shower during which you hear thunder.  Since thunder comes from lightning, all thunderstorms have lightning.  A thunderstorm is classified as "severe" when it contains one of or more of the following: 

  • Hail
  • Winds in excess of 58 mph
  • Structural wind damage 
  • Tornado

Also, make sure you remember the difference between a Storm WATCH and Storm WARNING. 

Watch vs. Warning

A severe Thunderstorm Watch means that the potential exist for the development of thunderstorms which may produce large hail or damaging winds.  A watch is issued by the SPC (Storm Prediction Center).
A severe Thunderstorm Warning means that a severe thunderstorm is occurring or is imminent based on Doppler radar information or a reliable spotter report.

Tornado Facts

Tornadoes are arguable nature's most violent storms.  Generated from powerful thunderstorms, tornadoes generally appear as rotating, funnel-shaped clouds extending from the cloud base to the ground.  With winds that can reach up to 300 miles per hour, tornadoes can cause massive destruction with seconds.  Damage paths can be excess of a mile wide and fifty miles long. 

  • The average tornado moves southwest to northeast, but tornadoes have been known to move in any direction. 
  • The average forward speed of a tornado is 30 miles per hour, but may vary from stationary to 70 mils per hour. 
  • Tornadoes are most frequently reported east of the Rocky Mountains during spring and summer months. 
  • Tornadoes are most likely to occur between 3 pm and 9 pm. 

(Tornado facts and Storm tips are provided by FEMA (Federal Emergency Management Agency) 

Are you prepared to take cover?

3/9/2018 (Permalink)

After the Storm has done its damage, give SERVPRO of Guadalupe & Gonzales Counties a Call (830)379-7474 to help you put your life back together.

When the weatherman says take cover in Texas it’s typically due to a storm of some kind on its way. It could be a thunderstorm, hurricane, tornado, or hail storms.  The last thing you need to worry about is storm preparation. A little effort now, before disaster strikes, can bring peace of mind and yield big savings in the future. Here are some tips to help you plan beforehand, so you won’t have to face storms unprepared.

  • Check your insurance policy to make sure it reflects the present state of your home. Think about adding flood insurance, as well as coverage for additional living expenses in case you are unable to stay in your home immediately after a storm.
  • Making a home inventory is a critical component of storm preparation since it will make filing a claim easier and save time. Document the contents with a video camera or some other inventory tool such as a spreadsheet or written documentation. Retain receipts for any valuable items and consider getting separate coverage for these.
  • Make an emergency supply kit containing basic survival items. This should include a 2-week supply of water and non-perishable, ready to eat food for each member of the family, as well as pets. If you need to evacuate your home, you’ll want a three-day supply of the same.
  • Storm preparation must also include an evacuation plan. Know who to contact in this situation and what route or routes you can take to get your family to safety.
  • Gather important documents to take with you – for example, personal ID or driver’s license, insurance policies, social security cards, marriage and birth certificates, etc.

Contact SERVPRO of Guadalupe & Gonzales Counites at (830) 379-7474 when fire or water damage occurs in your business or home. We are only a phone call away when you need us! We man our phones and make the trek to the office no matter the weather, so we can be ready to roll out once the rains stop and the sky clears. 

Have you checked your gutters lately?

3/9/2018 (Permalink)

SERVPRO of Guadalupe & Gonzales Counties is only a phone call away for your water damage, fire damage, and mold remediation, (830) 379-7474.

Have you checked your gutters lately?

In Texas, especially Guadalupe and Gonzales counties, we get all types of weather: tornadoes, hurricanes, floods, high winds, hail, sleet and snow.  However; we don’t typically get all of it together like we did this past 2017.  This previous year showed us it can happen and will happen.  So, let make sure our homes continue to be ready for what every mother nature or mankind throws our way. Ask yourself the following questions:

  • Is your home or office prepared for this upcoming rainy season?
  • Do you have gutters on your home or office? Are your gutters in good shape?  
  • Do you know what you would do if rain / flood water (black water) comes into your home?

If you had to scratch your head over some of these questions, we can help you find some answers.  

  • Is your home or office prepared for this upcoming rainy season?
    • Typically, most people will say yes, after all you made it through 2017 and everything that was thrown at us.
  • Do you have gutters on your home or office? Are your gutters in good shape?
    • Gutters are meant to be helpful, if installed with the correct down spouts. Gutters are supposed to divert water away from your home / office’s foundation.   Basically, so you don’t have water pouring off your roof into the ground around your foundation and weakening your foundation.  Without gutters the water will fall next to your foundation and settle there.  A house will settle and can have stress fractures in the slab due to the amount of water that settles around your foundation.
    • If you look up at your gutters and can see through them, – call a gutter guy.
    • If your down spouts are just hanging or barely attached – call a gutter guy. You do not want the wind from a thunderstorm or windstorm to rip them off and cause added damage to your home.
  • Do you know what you would do if rain / flood water (black water) came into your home?
    • Remember any water that comes into your home / office during flooding is black water.
    • Black water carries bacteria and germs that may potentially make one sick with prolonged exposure.
    • If your carpet and padding is wet with flood waters, it is contaminated. Carpet cleaning will not get it clean, it will need to be torn out.
    • You will need to gather your important documents and/or items and call SERVPRO. SERVPRO of Guadalupe & Gonzales Counties can extract the water, as longs as the flood waters have receded. 

If you find yourself in a water situation, call SERVPRO of Guadalupe & Gonzales Counties (830) 379-7474.  SERVPRO of Guadalupe & Gonzales Counties is only a phone call away for your water damage, fire damage, mold remediation, and much more.

Spring, the start of Tornado season!

3/1/2018 (Permalink)

SERVPRO of Guadalupe & Gonzales Counties is only a phone call away, when disaster chooses you.

Hello Spring!  It has been a cold and bitter winter for us here in Central Texas!  I mean cold. I am so happy to be back in my favorite season.  Crispy morning air, followed by cool breezes, flowers, and tornadoes.  Yes, I said tornadoes, Spring is the traditional start to tornado season in the U.S.  Granted tornadoes can occur at any time throughout the year, the peak activity is March through early July, according to National Weather Service (NWS). Is your home Tornado ready??

Emergency Kit: Keep the following items in a container that can be easily carried.

  • Water and canned or dried foods – families should set a side one gallon of water per person per day, to last three days, and a three- day supply of food per person, the food should be nonperishable items that don’t need to be cooked, such as tuna and crackers. Remember to include a manual can opener.  If there’s an infant in the house, include formula and baby food.
  • Battery powered radio
  • Flashlight
  • Extra batteries for the radio and flashlight
  • Prescription medications
  • First-aid kit.

For more detailed information on what you need to be prepared for storm season, you can visit

Remember if you find yourself or loved ones in a storm situation, give us a call! We are only a phone call away. (830) 379-7474.

A look back - were you ready?

9/29/2017 (Permalink)

Harvey destroyed everything he touched. SERVPRO of Guadalupe & Gonzales Counties are only a call away if you are still dealing with your devastation!

Where has this year gone?  Its October!  Fall is in the air, the pumpkin spice everything everywhere.  However, every October we can’t help but remember a special lady, Sandy.  Hurricane Sandy carved her path through the islands, like they were a speed bump in a school zone on the last day of school. All the while setting her sites on the United States Atlantic Coastline.  She grew stronger as she eased up the Atlantic coastline. She could have turned to the right and spun off in the Atlantic, but no she was like a 2-year-old who just lost her favorite teddy bear to the dog.  Sandy’s reach was vast.  She affected 24 states from Florida to Maine.  This year marks 5 years since one of the worst hurricanes ripped up the coastline, leaving nothing but a path of broken hearts, broken homes, and pure devastation in her wake. 

Superstorm Sandy was a devastating storm for everyone she “touched.” Us in Texas sent crews to assist the ones affected by her.  This year Harvey hit the Texas coastline over the little town of Rockport.  Now Harvey wasn’t as big of a storm as his big sister Sandy.  However, they do have one thing in common, they both left a path of devastation.  Sandy claimed 147 lives,  72 of  those lives in the US, Harvey claimed 50 lives.  Sandy took her toll on 24 states, Harvey however, hit Texas.  There is a couple of sayings in Texas, “if the Good Lord’s willing and the creeks don’t rise…..” and “come hell or high water.”  These saying became words of wisdom it seemed during Harvey.  While Harvey was throwing his temper tantrum in the Gulf of Mexico, we stocked up on our supplies; water, food, batteries, flashlights.  We knew it was going to hit us, and he was going to leave a path of devastation behind him as well.

Harvey stopped off the coastline and grew into a back talking teenager who did not want to clean his room.  Harvey spun around at a slug’s pace and grew from tropical storm to Cat 2 hurricane.  Before Harvey made landfall, SERVPRO was lining up the franchises from across Texas and other states to be on standby to assist Texas.  When Sandy hit New York and New Jersey, Texas sent crews, this time we were on the receiving end.  Our coastline battened down the hatches, and evacuated.  Some chose to ride out the storm and in turn were trapped until the flood waters subsided.  Here at SERVPRO of Guadalupe & Gonzales Counties, we were picked as a Storm site.  As we left our office on that Friday, we took home the phones, we made sure all computers were unplugged and nothing was on the floor.  We went to our homes, not knowing what was about to happen if anything.  Harvey just like Sandy came in destroyed and left.  There are still people dealing with the devastation, it has only been a month ago that Harvey hit is.  So, as we look back at Sandy this month, and remember the lives that were lost, it hits especially close to home this year, with us still dealing with the remains of Harvey.  

When the national weather service issues a warning / watch, listen to them.  Harvey showed us that a hurricane does not just hit the coast and turn.  Harvey was still a cat 1 when it reached the Stockdale / Nixon area, which is not that far from us in Seguin.  We need to be prepared!  Have a go bag, a stash of water & snacks, a generator for power, batteries, flashlights, all important papers in one place, (Dish washer works great, it is designed to not let water out, so it won’t let water in.)  

Just remember we are SERVPRO of Guadalupe & Gonzales Counties are only a phone call away!  We man our phones and make the trek to the office no matter the weather, so we can be ready to roll out once the rains stop and the sky clears. 

9 Tips for Preparing Your Home for Severe Weather

6/6/2017 (Permalink)

When you see storm clouds on your horizon, remember SERVPRO of Guadalupe & Gonzales Counties is here for you 24/7!

Is your home ready to withstand powerful gusts of wind and pounding hail? SERVPRO of Guadalupe & Gonzales Counties knows that while damage from strong storms is often inevitable, there are steps you can take to minimize harm to your property and protect your personal safety. You shouldn't wait until severe weather is predicted in your area to act – plan for hailstorms, wind storms and tornadoes by following these steps.

Facts about storms

About 3,000 hailstorms occur annually in the United States, and hail that develops during severe storms can reach softball size. An average of 1,000 tornadoes a year causes $1.1 billion in property damage, 1,500 injuries and 80 deaths. Tornadoes are nature's most violent storms, and while the clear majority of them are weak and short, they can cause significant damage. According to the National Oceanic and Atmospheric Administration (NOAA), about 2 percent of tornadoes fall under the most violent classification, meaning they can reach wind speeds of 205 miles per hour or more.

Planning ahead

SERVPRO of Guadalupe & Gonzales Counties recommends that prior to the arrival of a storm, you should take the following steps:

  • Build an emergency kit. Your kit should include:
    A three-day supply (minimum) of water and non-perishable food for each family member, First-aid supplies, Personal hygiene items, Portable radio, Flashlight, Fresh batteries, Basic tools, Work gloves, Portable lanterns, Signaling device (such as an air horn), Prescription medications, Extra car keys, Extra eyeglasses, Cash, Important contact numbers (such as medical centers, insurance agents, utilities, neighbors and family members), Copies of important documents (such as identification, insurance policies, ownership certificates and banking information)
  • Create and practice a plan of action for your family. Discuss where and how you will seek shelter during a storm, ensure that everyone is aware of the location of first-aid kits and fire extinguishers, and choose a place for your family to meet if you get separated. Establish a contact person to communicate with concerned relatives, and ensure that you know where and how to shut off utilities at the main switches or valves in the event of a disaster.
  •  Maintain trees and shrubbery in your yard, removing weak branches and eliminating trees that could fall on your home during a storm. Falling trees and blowing debris in storms often cause fatalities and severe structural damage.
  • Replace rock or gravel landscaping material in your yard with shredded bark, which won't cause damage if it is blown around by strong winds. The Federal Emergency Management Agency (FEMA) offers additional information for protecting your property from strong winds.
  • Stay tuned to local radio and TV stations for important weather updates. Tornadoes often accompany thunderstorm warnings, and the sooner you're aware that a storm is on the way, the sooner you can get your family to safety.
  • Identify the safest area of your home, a place where you can take shelter when the storm hits. In most structures, this will be the basement or a small interior room without windows, such as a bathroom. In a high-rise building, seek out a small interior room or hallway on the lowest floor possible. Close interior doors, and put as many walls between you and the storm as possible.
  • Identify escape routes from your home or neighborhood, and note whether you need any additional equipment such as a rope ladder.
  • Secure top-heavy furniture that could topple over, such as bookcases, to the walls. Before a storm arrives, move furniture away from doors and windows, if possible.
  • Stay away from windows and doors when the storm arrives, and keep all exterior doors and windows closed to prevent rain and falling debris damage in your home's interior.

SERVPRO of Guadalupe & Gonzales Counties is dedicated to helping our neighbors keep their homes and property safe. If you have storm damage or water intrusion in your home or business give the professionals, who are faster to any disaster, SERVPRO of Guadalupe & Gonzales Counties a call at (830) 379-7474.

Contaminated Flood Waters Contain Pathogens and Dangerous Debris

6/6/2017 (Permalink)

If you are in the path of Flooding, Keep your family safe, call SERVPRO of Guadalupe & Gonzales Counties (830) 379-7474 for your home & possessions.

When we respond to a case of flood damage due to a storm, one of the most frequent questions our technicians get is, "What is black water?", Black water is heavily contaminated water which is not only unsafe to drink but can also be hazardous simply to be around. It can be difficult to judge conditions in black water due to its typical gray, brown, or black coloration, with small particles often hiding potentially far greater hazards lying within. Here are a few things that can be found in a typical sample of black flood water.

Dirt and Soil: Typically, most of the coloration in black water comes from dirt and soil trapped within. Many cases of flood damage result from heavy storms and rain, and these floodwaters often pick up significant amounts of soil before they ever reach a home. Although this dirt may sound harmless, it makes the water much heavier and more difficult to navigate if you get caught in it.

Microorganisms in Black Water: Although the amount and type of organisms in flood can vary depending on its causes and specifics, almost all samples of black water contain very high levels of microorganisms. These may be parasites, bacteria, viruses, mold, or many other types of organism, and they may be able to cause health effects if ingested or absorbed through the skin. Therefore, it is never advised to drink flood waters and to seek medical attention immediately if you have.

Sharp Metal and Glass: It can be very difficult to see sharp objects in a mass of floodwater, but even if you feel you are confident that such materials are not in the water, it is best always to assume they are. Sharp materials, even if they are tiny, often constitute one of the water's greatest risks. If they open a small cut or wound, this spot may go unnoticed by you but later can possibly develop a bad infection. If you have been cut or had black water touch an open wound, immediately disinfect the wound and apply medical aid as needed.

SERVPRO of Guadalupe & Gonzales Counties deals with flood damage so that you don't have to. If your home has been caught in a flood, call us at (830) 379-7474 for mitigation and restoration services.

The worst places to stand in a lightning storm.

3/16/2017 (Permalink)

Lightning is not predictable! Don't get caught with out a plan of action.

What is the worst place to be during a Lightning storm? 

Standing in the middle of the wave pool at Starke Park holding a metal rod into the air would probably be the most correct answer for our area, but listed below are some more practical places to avoid when lightning strikes. 

Under a tree

When a thunderstorm suddenly hits an open outdoor area, people naturally look for shelter. However welcoming a tall, isolated tree may seem during a downpour, it’s best to stay clear of it if you hear thunder.

According to the National Oceanic and Atmospheric Administration, lightning will typically strike the tallest object in a given space, as it requires the shortest distance between a cloud and the object with a positive electrical charge. Trees are also likely to be struck by lightning because the water and sap inside some of them acts as a conductor.

Inside, talking on a land-line phone

Being at home or inside a building when a thunderstorm hits is the best place to be but it doesn’t mean immunity from lightning strikes. Weather safety experts recommend staying away from plumbing, walls that may have electrical wires and the telephone when lightning is in the area.

According to the National Weather Service, talking on a land-line phone during a storm is one of the leading causes of lightning-related injuries in the U.S. Using a computer that's plugged into a power source can also lead to injuries. 

On open farmland

Any open space is a bad place to be during a lightning storm but farmers seem to be especially susceptible to fatal strikes. Some of the most common activities victims are engaged in include herding livestock and baling hay, according to the NWS.

Outside, a few minutes after a storm passes

Many lightning-related injuries occur once the weather has cleared, as people step back outside. Bolts can strike miles away from a storm and for this reason, it’s recommended to wait 30 minutes after the last clap of thunder before going back outside.

On a covered porch

Covered shelters are fine for protection against rain but they don’t protect against lightning strikes. The same goes for open garages or carports, where it’s safer to be inside a car with the windows up. Any shelter that isn’t fully enclosed, with a roof, walls and a floor, isn’t a safe place to be during a lightning storm.

In a tent

Campers have limited options when a lightning storm hits but staying inside a tent is one of the worst options. According to Environment Canada, “Lying on the ground in a tent during a lightning storm would maximize the chances of being hurt.” Experts recommend getting inside a hard-top car with the windows up in one of these situations.

Storm Basics

3/10/2017 (Permalink)

Storms can be very dangerous in Central Texas. Also have a Severe weather plan for your family.

Storm Basics 

 A Thunderstorm is a rain shower during which you hear thunder.  Since thunder comes from lightning, all thunderstorms have lightning.  A thunderstorm is classified as "severe" when it contains one of or more of the following: 
  • Hail
  • Winds in excess of 58 mph
  • Structural wind damage 
  • Tornado
Also, make sure you remember the difference between a Storm WATCH and Storm WARNING. 
Watch vs. Warning
A severe Thunderstorm Watch means that the potential exist for the development of thunderstorms which may produce large hail or damaging winds.  A watch is issued by the SPC (Storm Prediction Center).
A severe Thunderstorm Warning means that a severe thunderstorm is occurring or is imminent based on Doppler radar information or a reliable spotter report.

Tornado Facts
Tornadoes are arguable nature's most violent storms.  Generated from powerful thunderstorms, tornadoes generally appear as rotating, funnel-shaped clouds extending from the cloud base to the ground.  With winds that can reach up to 300 miles per hour, tornadoes can cause massive destruction with seconds.  Damage paths can be excess of a mile wide and fifty miles long. 
  • The average tornado moves southwest to northeast, but tornadoes have been known to move in any direction. 
  • The average forward speed of a tornado is 30 miles per hour, but may vary from stationary to 70 mils per hour. 
  • Tornadoes are most frequently reported east of the Rocky Mountains during spring and summer months. 
  • Tornadoes are most likely to occur between 3 pm and 9 pm. 
(Tornado facts and Storm tips are provided by FEMA (Federal Emergency Management Agency) 

Flood Tips

3/10/2017 (Permalink)

Always know your surroundings! Water rises quickly, and may catch you off guard, if you are not prepared.

We at SERVPRO  of Guadalupe & Gonzales Counties want to make sure you have the knowledge you need to get through any flooding situations that may come our way.  This page explains what actions to take when you received a flood watch or warning alert from the National Weather Service from your local area and what to do before, during and after a flood. 

Before it Floods: 
Make a Flood Plan! 
  • Know your flood risk
  • Make a flood emergency play. 
  • Build or restock your emergency preparedness kit, including a flashlight, batteries, cash and first aid supplies. 
  • Consider buying Flood insurance. 
  • Familiarize yourself with local emergency plans. Know whereto go and how to get there should you need to get to higher ground, the highest level of a building, or to evacuate. 
  • Stay tuned to your phone alerts, TV or Radio for weather updates, emergency instructions, or evacuations orders. 
Basic Safety Tips 
  • Turn Around, Don't Drown! 
  • Avoid walking or driving through flood waters 
  • Just 6 inches of moving water can knock you down, and 2 feet of water can seep your vehicle away. 
  • If there is a chance of flash flooding, move immediately to higher ground.  Flash floods are the #1 cause of weather-related deaths in the US. 
  • If floodwaters rise around your car but the water is not moving, abandon the car and move to higher ground.  Do not leave the car and enter moving water! 
  • Avoid camping or parking along streams, river, and creeks during heavy rainfall. These areas can flood quickly and with little warning. 

Flood Watch 

Flood Watch - "Be Aware" Conditions are right for flooding to occur in your area. 
Steps to take 
  • Turn on your TV/Radio. You will receive the latest weather updates and emergency instruction. 
  • Know where to go.  you may need to reach higher ground quickly and on foot. 
  • Build or restock your emergency preparedness kit.  Include a flashlight, batteries, cash and first aid supplies. 
Prepare Your Home
  • Bring in outdoor furniture and move important indoor items to the highest possible floor.  This will help protect them from flood damage. 
  • Disconnect electrical appliances and do not touch electrical equipment if you are wet or standing in water.  You could be electrocuted. 
  • If instructed, turn off your gas and electricity at the main switch or valve.  This helps prevent fires and explosions. 

Flood Warning

Flood Warning = "Take Action!" Flooding is either happening or will happen shortly. 
Steps to take 
  • Move immediately to higher ground or stay on high ground. 
  • Evacuate if directed 
  • Avoid walking or driving through flood waters. Turn Around, Don't Drown! Just 6 inches of moving water can knock you down, and 2 feet of water can seep your vehicle away. 
After a Flood
  • Return home only when Authorities say it is safe. 
  • Be aware of areas where floodwaters have receded and watch out for debris.  Flood waters often erode roads and walkways. 
  • Do not attempt to drive through areas that are still flooded. 
  • Avoid standing water as it may be electrically charged from underground or downed power lines.  
  • Photograph damage to your property for insurance purposes. 


If you have storm damage to your home or property, call SERVPRO of Guadalupe & Gonzales Counties (830) 379-7474.  Timely mitigation is key to minimize secondary damages caused by flooding. 
Flood tips are provided by FEMA (Federal Emergency Management Agency)

When the Severe Storm rolls out...we roll in.

10/27/2016 (Permalink)

Lighting storm

During the Storm

  • Use your Battery Operated NOAA Weather Radio for updates from you local officials.
  • Avoid contact with corded phones. Use a corded telephone only for emergencies. Cordless and cellular telephones are safe to use.
  • Avoid contact with electrical equipment or cords. Unplug appliances and other electrical items such as computers and turn off air-conditioners. Power surges from lighting can cause serious damage.
  • Avoid contact with plumbing. Do not wash your hands, do not take a shower, do not wash dishes and do not do laundry. Plumbing and bathroom fixtures can conduct electricity.
  • Stay away from windows and doors and stay off porches.
  • Do not lie on concrete floors and do not lean against concrete walls.
  • Avoid natural lighting rods such as a tall, isolated tree in an open area.
  • Avoid hilltops, open fields. The beach or a boat on the water.
  • Take shelter in a sturdy building. Avoid isolated sheds or other small structures in open areas.
  • Avoid contact with anything metal- tractors, farm equipment, motorcycles, golf carts, golf clubs and bicycles.
  • If you are driving, try to safely exit the roadway and park. Stay in the vehicle and turn on the emergency flashers unit heavy rain ends. Avoid touching metal or other surfaces that conduct electricity in and outside the vehicle.