Recent Posts

Get Thorough Fire Damage Restoration In Schertz by Hiring Expert Restorers.

8/31/2021 (Permalink)

Soot on a marbled sink countertop You can depend on our SERVPRO teams to cleanup and restore your property and personal belongings after a fire takes place.

Reputable Restorers like SERVPRO Use Hi-Tech Equipment for Thorough Fire Damage Restoration in Schertz Homes

Property owners affected by fire go through a traumatic and terrifying ordeal, especially those who do not know where to begin. The intensity and ferocity of a fire can make you feel utterly fragile and can cause massive property damage and loss. To avoid more damage, involve professional restorers like SERVPRO for effective restoration.

How Fast do Restorers Respond to Customer’s Emergencies?

The more homeowners delay fire damage restoration in Schertz homes, the higher the restoration cost and chances of costly repairs. Our restorers respond to our customer’s emergencies as quickly as possible. We assess the damage and devise the most effective cleaning strategy.

Before We Begin Cleaning Smoke Residues, we First:

Identify the type of residues

Determine the type of surface on which the residue is present

Capture residues in solution or dry particulate form


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Fire damage, as well as water damage resulting from firefighting efforts, can add up fast. As a result, SERVPRO restorers can use hot water extraction that uses water pressure and airflow to agitate carpet fibers. Our restorers can use a powerful vacuum to remove the residues. 

Fire damage can be disastrous, particularly if it is left unattended for an extended period. Contact SERVPRO of Guadalupe & Gonzales Counties for professional restoration. Call us today at (830) 379-7474

How to Get Flooded Water Out of a House?

8/31/2021 (Permalink)

Home Flood Clean Up

The water from floods that are the result of a storm is considered Category 3--grossly contaminated.   This type of water is considered to pose a serious health risk to human health and shouldn’t be touched.  

The reason to categorize it this way is that as the water hits the ground, it picks up everything that is out in nature--including pesticides, oil from the street, and many mother unknown contaminants.  

So, if flood water is contaminated, then how do you soak up flooded water?  

How to Clean Up After a Flood

If you live in an area prone to flooding or Hurricanes, talk to your insurance company about getting the necessary insurances to make sure your property is covered.  

Many property owners are often caught off-guard by rising waters and are saddened and frustrated to learn that their insurance claim is denied.  Don’t let this happen to you! 

“Hurricane insurance” is actually made up of a combination of various types of insurance and endorsements.  Talk to your insurance company about:

  • Homeowners Insurance
  • Flood Insurance
  • Windstorm Coverage
  • Other endorsements you may need to be fully covered for the typical type of damage in your area 

After you have the right insurances to protect your property, then prepare your property to handle the possible weather coming your way.  Make sure your property has proper and clear drainage and invest in sandbags and other water-prevention tools to keep the water out. 

Even with proper preparation, water may still find its way into your home.  In this case, we recommend you keep the following in mind:

  • Wear protective gear.  Wear protective clothing to protect yourself.  We recommend water-resistant overalls and nitrile gloves to start.  You may also want to consider goggles and an N95 mask. 
  • Stay safe.  Don’t try to lift heavy equipment on your own.  If it’s waterlogged, it will be much heavier.  Also, don’t mess with compromised electronics. 
  • Inspect your property.  Grab a mop, bucket, or a wet vacuum and start extracting the water.  If the water is more than these simple tools can help you with, consider calling a professional water damage restoration company to help.  They will have industrial equipment made to quickly extract water. 
  • Consider where the water went.  Did it find its way behind your walls?  If the water is at your baseboard, there’s a good chance it’s found. It's now gone underneath it and has wet the insulation behind the drywall.  Wet drywall will have to be removed.  If your flooring is carpet or has buckled, it will also have to be removed. 
  • Sanitize your property.  Wherever the water touched should be cleaned to kill any live contaminants and help avoid mold growth. 
  • Dry your property.  Air movers and dehumidifiers help remove the excess moisture from your property.  Check for any wet spots around your property to make sure you know exactly where any hidden water is.  

Call for a Free Flooded House Clean Up Estimate

If your property has been affected by floodwaters, give us a call.  We have years of experience in the water damage restoration industry, and we have restored thousands of properties after every type of water damage.  Our technicians have been part of the cleanup efforts in:

  • Local Cibolo storm flash floods
  • Hurricanes, including Harvey
  • Iowa Derecho storm of 2020

We accept all insurance claims and also work directly with property owners who are paying for the restoration themselves.  

Give us a call or contact us online anytime to set up a free water damage inspection appointment. 

Other Cleaning Up After a Flood Tips

Almost every water storm damage that is Category 3 will require some kind of repair or reconstruction for your home.  If you work with a professional water damage restoration company, ask them if they are full-service and if they’ll also be available to reconstruct your property.  Working with one company can save you the headache of managing multiple contractors.  

After flood damage, properties typically need repairs for:

  • Drywall
  • Flooring
  • Cabinets

Choose a Trusted Storm Damage Restoration in Cibolo

We’re a full-service SERVPRO in Cibolo with decades of experience.  When we arrive to help you with your storm damage cleanup, we will be there for you 100% of the way.  We offer:

  • Water Extraction
  • Emergency repairs like roof tarping and board-up
  • Drying
  • Demolition
  • Cleanup
  • Repairs / Reconstruction

Call us anytime at (830) 379-7474 for immediate water damage assistance.  We’re Here to Help. 

Why Calling SERVPRO for a water damage is important

6/30/2021 (Permalink)

Water damage from flooding, leaks, or high humidity can not only compromise the integrity of your home and its contents but also cause mold growth. A mold infestation can occur quickly after water damage, making restoration more challenging. The presence of even a small amount of moisture in a building can create a large mold infestation if not handled properly.

Mold spores – tiny airborne particles that are not visible to the naked eye – exist everywhere in nature, and they can grow into visible mold after a water damage incident. A home infested with mold can cause health effects for the occupants. Those with problems of breathing caused by allergies or asthma can also suffer health effects from mold exposure.

However, you can avoid mold growth in your home if you act fast. All it takes is eliminating the moisture before mold has had the chance to start growing. But how quickly does mold grow after a flood or moisture problem?

How long after a flood does mold grow?

According to the Environmental Protection Agency (EPA), mold typically grows 48 to 72 hours after a flood or water leak if the right conditions are met. However, it depends on the type of surfaces and materials, amount of moisture, and temperature. Indoors, mold generally grows faster on softer surfaces in darker, warmer (70 degrees or more), and more humid environments.

The chance for mold spores to spread from one area to another also increases with time. These microorganisms can quickly fill the air and spread throughout your home, affecting more and more areas with every passing hour.

Mold spores that start to colonize on surfaces within 24 hours become visible in about 18 to 21 days of the flooding. But that happens if nothing has been done to dry the water and restore the affected surfaces.

For these reasons, it’s essential to deal with water and moisture issues as soon as you have a flooding incident. The faster the cleanup and drying take place, the smaller the chances of major mold growth.

If you have had a flood or water damage in your home or place of business call SERVPRO of Guadalupe & Gonzales Counties - 830-379-7474

Can I Shut Off the Drying Equipment?

6/1/2021 (Permalink)

Servpro green air mover Should you turn the equipment off?

An integral part of the water damage process is setting up drying systems. These drying systems aren't random placements of equipment but strategically placed for optimal drying. Equipment is essential in drying out the affected areas, but what if the noise is disturbing your peace?

Can I Turn Off the Drying Equipment?

You should refrain from turning off the equipment without consulting the lead technician first. These machines are necessary to dry out your home as quickly as possible. Turning them off can prolong the job and may mean they remain at your property longer.

In order to determine the correct amount of equipment to place, our skilled crews follow IICRC guidelines that determine industry standards.

A water loss doesn't have to a headache. Let SERVPRO of Guadalupe & Gonzales Counties take care of it, we'll get your property looking "Like it never even happened." (830) 379-7474

Why Mold Smells Bad and What To Do About It

5/25/2021 (Permalink)

Mold growing on a water damaged wall in Schertz, TX Are you noticing a musty odor in your business? Call SERVPRO for a mold inspection today!

Why Does It Smell Like That?

Whenever you walk into the storage space at your business in Schertz, TX, you might smell a musty odor. You know that smell means mold, but you wonder, why does it smell like that? A common misconception is that mold is smelly when, in fact, the mold itself is not what smells bad. Here are some facts about why mold smells bad and what you can do about it.

Gases

When mold has the right environment, it can grow and spread rapidly. Mold grows and produces spores, letting off gases that can smell bad. Mycotoxin is one type of gas that is released by mold that causes a musty odor. While most gases let off by mold are odorless, the mycotoxin that creates the odor indicates that you need a plan for remediation.

Cleanup

The size of the mold problem and the type of mold will determine how you handle the cleanup. A light coating of mildew can be managed with some detergent and a scrub brush, but actual mold should always be handled by mold removal and remediation specialists. Since mold spreads via spores in the air, improperly contained cleanup can actually do more harm than good. A professional cleanup team should come and assess the damage. They will take the proper steps to contain the spread by setting up a containment area and using HEPA air filtration devices to clean the air as they go.

Prevention

Mold prevention, especially if you know that you have an area in your place of business that is susceptible to it, is an important part of keeping your work environment safe. In addition to your primary work area, clean storage spaces often, and check for problem areas that could allow moisture to enter the building. Running a dehumidifier is helpful, as well as properly maintaining your HVAC system.
While a mycotoxin that causes the musty odor in your storage area does indicate a need for mold removal, there are solutions for safe mold remediation and prevention available to you so that you can keep your work environment healthy for you and your employees.

What’s a Flood Cut and Is It Always Required?

5/25/2021 (Permalink)

Example of a flood cut wall, wall is cut exposing the joists Flood cut performed in Schertz, TX

Flooding is always a disaster. Every porous item it touches is going to be damaged or destroyed – even if it’s a clean water line break. Even worse, if it’s a large flood, such as one covering multiple properties, the water should be considered dangerous. Floodwater can have a variety of hazards, including

  • Sewage
  • Chemicals
  • Dangerous floating debris

Flood damage restoration experts in Schertz, TX, will determine the degree of damage to commercial buildings and decide what can be saved. The goal is to restore everything possible and replace when required. Tearing out walls is always a last resort, which is where a flood cut may come in.

What Is a Flood Cut?

Flood water can be nasty. If there is water contamination, everything it touches needs to be replaced. To achieve this, restoration technicians will cut out the drywall that’s been impacted by it.
To save time and money, they’ll leave the untouched drywall that's higher than the flood line in place, leaving a sharp line about 12 to 18 inches above the flood line to expose everything behind the wall below the cut. This is known as a flood cut.

When Is It Necessary?

Three factors are considered when examining wall damage caused by flooding:

  • Is the water clean?
  • Did it get behind the walls?
  • Is there insulation behind the walls?

If the water has any sewage (also called blackwater) in it, they’ll have to tear out the portions below the flood cut, regardless of whether it got behind the walls. If the water is clean and did not get behind the wall, they may be able to fix the damage without a cut.
Clean water that gets behind the walls may sometimes be extracted without a flood cut. This depends largely on whether there’s insulation behind the wall. If there is, you’ll probably have to get a flood cut.


Flooding doesn’t have to be the end of your commercial property. Restoration technicians in  Schertz, TX, can often return the property to its previous condition without replacing everything, and a flood cut is often part of the process.

How Often Should You Clean Your Air Ducts?

5/25/2021 (Permalink)

Before picture of a very heavily soiled airduct, with dust piling up. After shows a freshly cleaned airduct with no dust left If you notice your heating or air conditioning isn't performing as well as it should, contact SERVPRO for professional air duct cleaning in Cibolo.

When it comes to home maintenance in Cibolo, there are so many things to keep track of that it just makes sense to have a cleaning schedule. A dirty window or a smelly fridge reminds us that it’s time to get to that house cleaning we’ve been putting off. 

But what is dirty isn’t always seen nor obvious. Air quality may be on the decline because of dirty air ducts. How often should you clean your air ducts? In this guide, we’ll go over what all is involved with keeping air ducts sanitary, so you’ll know whether or not to include the cleaning of dirty air vents into your home maintenance schedule. 

Do Air Ducts Need to be Cleaned?

Like many peripheral issues in the home, unless a problem happens, air ducts and vents are forgotten about. While simply changing the air filter or using an air-purifying apparatus are common solutions to air quality issues, we should remember to check the air vents and air ducts too.

How often should you clean your air ducts depends on your situation. If you have ductwork made from sheet metal, the ducts should be cleaned every few years. Some HVAC systems can be harmed from cleaning, so it’s best to refer to manufacturer directives before attempting to clean the duct structure and its components.

How often should you clean your air ducts depends on the circumstances regarding symptoms of air quality problems and other issues.

How Do I Know If My Air Ducts Need to be Cleaned

How often should you clean your air ducts depends on certain issues that arise in your household. Some situations call for the inspection and clean out of vents in homes. We’ll go over these factors one by one, so you’ll know if you’re among those who should consider scheduling an air duct cleaning.

Vent Filters Get Dirty Too Quickly

The frequency of contaminant accumulation plays a role in how often should you clean your air ducts. Dust, pet dander, dead skin cells, and other particles carried by the airflow build up over time in the ductwork.

If you find yourself replacing air filters more often than usual (every three months) you may have an unusual amount of debris in your environment. This issue may lower the performance of your air system. 

HVAC systems are not supposed to clog up like this, so this could be a sign of an improperly installed system or an instance where it hasn’t been properly maintained. If you aren’t the first owner of the home, you may not have known of any issues with your system.

Unexplained Sounds Through Air Vent

Modern HVAC systems are whisper quiet. If you’ve been hearing strange sounds, this might be because there’s a blockage in your ducts, like a swooshing sound. While this wouldn’t be a clear sign of an air vent block, it could be additional evidence that there is a problem.

Frequent Respiratory Problems

How often should you clean your air ducts may relate to environmental health standards. Homes and care facilities that house those who are vulnerable to illness call for more caution when it comes to air quality. If there is reason to believe that the air quality is unhealthy, cleaning out build-up in the air vents is worth looking into.

Sudden Rodent Infestation

Homeowners sometimes find that they are not the only ones living in their homes as rodents gain entry through small holes around the perimeter of the house.

When feral animals get into your home, they are likely to destroy things. Rats will bite and claw at wood and wiring, but what’s worse is the waste they leave behind that ends up mixing with the air.

Because of how destructive rodents are, you should get extermination help right away because these pests will continue to create a health hazard.

New Mold Growth

Mold in the air is patently unhealthy. Mold spores love to live and thrive in dark places with plenty of moisture and cellulose material to consume. HVAC systems are one of the ideal places for mold to take root.

Be it the weather or something that goes wrong that causes water damage, mold can grow in air ducts and around vents. Cleaning the vents helps, but the problem won’t go away until the cause of the mold is dealt with.

How often should you clean your air ducts may come down to how susceptible your region is to mold growth. Mold has a distinct smell, and it adversely affects air quality. However, to confirm that you have a mold problem, you’ll need professional testing (and SERVPRO offers mold tests).

Spike In Electric Bill

Homeowners in Cibolo, TX may see fluctuations in their electricity bills. But what about those times when a bill is higher than expected for the season?

When a blockage causes inefficiency in your HVAC system, this means you’ll be wasting energy with a unit that is forced to work harder. To resolve this issue, a professional technician will look for leaky ducts and clean out the parts that are blocking the airflow.

Inconsistent Air Flow In Each Room

Central air is supposed to keep each room at the same baseline temperature. When one area is cooler or hotter than the other areas, this is a sign that something is wrong with your HVAC circulation. If airflow seems inconsistent, it might be due to a blockage in the ductwork.

How Often Should Air Ducts Be Cleaned?

How often should you clean your air ducts is not set in stone, but the consensus among professionals is that it be done every 3-5 years. The EPA says that air ducts should only be cleaned on an as-needed basis.

The following circumstances warrant air duct and HVAC system cleaning:

  • Excessive pet hair and dander from a house with several animals.
  • Presence of persistent water and moisture issues.
  • Fire damage
  • Mold growth
  • When residents have special health concerns.
  • After a home renovation, remodeling, or when taking over ownership from a previous owner.

There is little proof that your system’s efficiency can be increased simply by cleaning the ducts. A more comprehensive cleaning has a better chance of doing this. This would include removing build-up from cooling coils, fans, and heat exchangers. If key areas of the system are not cured, this means the system is vulnerable to re-contamination. 

If professional cleaning isn’t done right, it can make matters worse than if you had just left it alone. More dust, dirt, and other contaminants would be released in the air with inadequate vacuuming, or technicians may accidentally damage the ducts or the HVAC system.

As for air quality considerations related to seasonal maintenance, the EPA recommends that all fuel-burning furnaces, stoves, or fireplaces be inspected for proper functioning and serviced before the heating season to protect against carbon monoxide poisoning.

Contact SERVPRO for a Free Air Duct Cleaning Estimate

How often should you clean your air ducts is not very often. It’s usually done under abnormal circumstances.

The benefits of air duct cleaning are:

  • Improved efficiency for your HVAC system
  • Energy cost savings
  • Lower humidity helpful for mold growth prevention

If you run into performance problems with your heating and air conditioning systems or encounter health concerns, a SERVPRO duct cleaning may be in order. We’ll carefully clean the entire system with the appropriate equipment (HEPA vacuums), and protect your belongings and HVAC systems from damage.

SERVPRO offers a free cleaning estimate for duct cleaning. We are equipped to handle systems in homes, apartments, schools, offices, commercial buildings, and medical facilities.

Call SERVPRO any time at (830) 379-7474 with any questions you have about air duct cleanings or to set up a time to get your free estimate!

Any Golf fans out there?

5/14/2021 (Permalink)

Here is a little fun fact for you on this Friday:
SERVPRO is the official cleanup and restoration partner of the Pro Golfers Association (PGA). The PGA is the highest level of competition in the field of professional golf and SERVPRO is proud to be a part of their community. Keeping golf courses clean and pristine is optimal for comfort and high-quality tournaments. In past years, SERVPRO has been fortunate to show off our work and perform services for major PGA events such as The Players Championship and The TOUR Championship. We are always happy to help out our friends associated with the PGA because we understand a major draw for playing golf is the beauty and scenic environment a golf course can provide.

In addition to our partnership with the PGA, PGA Golfer Brandt Snedeker became the official our official Brand ambassador of SERVPRO last year. We are thrilled to have Brandt represent us because he stands for our core values and is an excellent professional golfer. Brandt has won several major PGA tournaments and is view respected by his peers. 

If we can provide repair, restoration and clean up services for an entity like the PGA, there is nothing we cannot do for you. We are always here for our local communities and can respond at a moment's notice if you need immediate repair, restoration or clean-up services in your home or business. 

24/7 Emergency Services, 365 days a year. 

How Can I Prevent Mold Growth In My Great Neck Restaurant?

5/12/2021 (Permalink)

Mold starting to grow on the bottom of a white wall Mold growth in your eatery can put you out of business. Contact SERVPRO for mold damage remediation services to get your eatery up and running.

Inhibiting Mold Growth with Precautionary Measures is the Best Course of Action

Cleanliness is critical in any commercial enterprise, but even more so when it comes to the food industries. Mold can develop anywhere there is moisture. An extensive mold infestation means the possibility of the San Antonio restaurant being closed while mitigation takes place.

Is Mold Really in the Air?

Mold spores are everywhere, indoors, and outdoors. The spores are microscopic, and no one can avoid them. The spores themselves are not the problem. The problem comes when the spores connect with moisture. They can then spread rapidly, damaging your building and the content within. Mold can cause health effects. Qualified technicians should handle mold remediation in your San Antonio eatery.

What Precautionary Measures Can I Take?

Preventing mold growth involves being proactive. It is much simpler to prevent the spread than to stop it. Here are some ways your restaurant can prevent mold:

  • Schedule routine cleaning.
  • Throw garbage out on a regular basis.
  • Check for water intrusions such as leaks often.
  • Inspect food for mold before allowing it in the kitchen. 
  • Seal open containers properly.
  • Inspect for visible signs of mold regularly.
  • Monitor humidity levels.
  • Keep the kitchen clean and dry.

Professional Mold Remediation

The best course of action whenever you think there is a mold problem is to hire professionals. SERVPRO has qualified Applied Microbial Remediation Technicians (AMRT) who can diagnose the problem. They then implement the correct measures to clean your restaurant correctly. Our team uses advanced technology and equipment to detect and remove mold. Some of the methods we use are:

  • Soda blasting and dry ice blasting
  • Surface cleaning
  • Sanding
  • Antimicrobial and antifungal applications
  • Controlled demolition

Do not let mold put you out of business. Proper remediation can have your restaurant serving up your customer’s favorite meals in no time. Contact SERVPRO of Guadalupe & Gonzales Counties at (830) 379-7474for all your mold remediation needs.

Could Your Business Survive an Interruption?

5/12/2021 (Permalink)

Is your business prepared to cope with business interruptions? Does your business feel anxiety when the internet is down? What if something more serious happens? Imagine that you walked in one morning and saw two inches of water on the floor. What would you do? As a business owner, it is vital to always be prepared for the unexpected. Fortunately, you are reading this blog, so hopefully you know to call SERVPRO the minute you notice water damage! How will you deal with this emergency quickly and efficiently? You need a plan - and our FREE Emergency Ready Profile(ERP) app gives you a foundation to start with!

Let’s say that you had a fire in your business and the stock inventory of the raw materials you use is destroyed. Let’s list out the resources that are needed in this event.

  • 911 Fire dept
  • SERVPRO of Guadalupe & Gonzales Counties
  • Insurance company with policy numbers (what if those files were damaged)
  • Key personnel within your organization
  • Landlord (if you rent)
  • Vendors of the raw materials

You may also need other resources to be able to contact them about restoring services or repairing services. Within the ERP you can load the account mgr. and account number so that you have them pull up your records quickly and know what services you have. These would include.

  • The Electric company
  • The Water / Sewer company
  • Gas company
  • Internet service provider

The ERP is customizable, this allows you to place key personnel and contacts that you need all at your finger tips to call right away. These may include.

  • HR director for your company
  • Maintenance mgr.
  • IT Mgr.
  • Trades service companies you have a relationship with such as HVAC, Plumber, General Contractors.

This may not be an all-inclusive list here, but having the list of resources and their related account numbers / contacts will make for faster communication. This will result in getting back to business faster. The ERP app is available to have on your phone and or print it out and place right beside / integrate with your current operations manual or employee handbook. We don’t schedule disasters but we can be ready for them when they show up unexpectedly. Call SERVPRO of Guadalupe & Gonzales Counties to schedule a walk through and ask for any assistance you need with the SERVPRO Mobile Ready App. 830-379-7474